Only been going to Greulich's for about a year now. Worked on both my wife's car and my new to me 2000 Expedition. I called on Saturday morning around 10 to ask about an oil change and a look over on my new to me Ford. Very accommodating and told me to bring it in. I got there at 11 and dropped it off, and had it back by 4. They changed my oil, went over the car for other issues and found it needed brakes. They were able to find and replace front and back brakes both pads and rotors. Thanks to Gary and the technicians that worked on my car. Great customer service.